Tanist has over 30 years’ experience and expertise in providing technology solutions. So whatever your IT requirement or technical challenge and whatever the size, location or nature of your business Tanist can provide the right IT, network and communication support. It’s support tailored to your individual needs and backed up by a professional support team.
We are a business built on delivering high levels of IT expertise and service quality. We’re now expanding core operations to respond to increasing success and at the same time pushing forward with a suite of new tourism sector IT solutions. And, in a region dominated by small, but increasingly ambitious businesses, and a vibrant tourism our team are justifiably excited about what the future holds.
Dependable Technology Services
Tanist is built on a really strong core IT service offer. We’re about solutions that are tailored to each business – not a single service format – whatever the business size or IT requirement. We work as an IT ‘partner’ with businesses and their teams to develop, install and then provide the right level of monitoring and ongoing support. We’ve built up a strong reputation across all aspects of IT, telephony and wifi configuration support and this now includes tailored website development, hosting and integrated e-commerce or stock management systems.”
Helping businesses get connected ……. however extreme the location
Many businesses can still find themselves facing significant challenges in getting connected or achieving the best wifi coverage across their premises. We have seen first-hand the negative impact this had on the trading and competitiveness of local business. Businesses were coming to us asking for help in getting connected or to get the best coverage. We were finding the solution, installing the technology and then helping the businesses get their IT optimised to exploit their new connectivity. The harder the challenge, the more extreme the location then the greater our motivation to get the business connected – and that’s a motivation that certainly hasn’t changed
Specialist solutions for tourism businesses
The tourism sector, in all its forms, is one of the region’s major strengths and Tanist have seen how technology is supporting the growth and success of its tourism businesses. It’s this experience that led them to develop a range of specialist IT solutions – solutions than include managed internet, wifi and SMART automation for holiday homes – bookings, property management and accounting systems for holiday lettings agencies - and bespoke HD web-camera installation and live streaming solutions for tourism destinations. We’re currently delivering a managed wifi service to over 200 holiday properties – helping increase customer satisfaction and drive up repeat bookings. Alongside this we recently developed a wifi solution for Padstow harbour ensuring that mooring boats and their crews have access to great connectivity and we’ve installed a HD web-camera at Trevose Head for the Coast Watch association. We’re currently dealing with enquiries for new and more challenging projects and have new service developments in the pipeline to expand this specialist support further.
A strong and growing team
Tanist’s staff have 150 years combined experience encompassing IT systems, communication infrastructure and bespoke web development and we are Microsoft qualified. We combine the IT and business skills that enable us to match modern digital and technical solutions exactly to business needs and we’ve got the strength in depth to provide full in-house installation, monitoring, maintenance and ‘end-of-the-phone’ technical support for all clients – in fact for many we are their complete IT department. Our team continues to grow and bring in new skills to meet new customer demand and continue to strengthen our values of customer service and quality support
Constantly developing and pursuing new opportunities
We have a strong ambition and confidence for the future that will see Tanist launching new services that will offer enhanced web-cam hosting and streaming, an increased range of services for holiday lettings companies and more extensive web integrated e-trading solutions. We’re proud to be a Cornish business trading in the region. We’re also proud of our reputation for service and quality, and for finding solutions when others can’t, and those are the values that will remain at the core of Tanist’s IT service. But we’re ambitious too and as we see our client base expanding outside of the region across small businesses, established businesses and tourism businesses we’re keen to develop new partnerships or consider acquisitions to build the business
So, if you’re a local business looking for IT support underpinned by high levels of customer service, or a tourism business or holiday home owner looking for an IT supplier that properly understands your market then call the Tanist Team on 01208 851166.